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Steelcase® Criterion Chair
Soft curves, pleasing contours and seven advanced ergonomic adjustments provide all-day comfort in the Criterion chair. A 20% larger seat and back, added back support, higher density foam, reinforced frame, and high-pressure pneumatics meet the needs of larger (plus) sitters, up to 500 pounds.

service form

* First Name:
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Chair Name:
Original Owner:  Yes      No
Complete Chair
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Chair Date: yyyy-mm-dd
Need Loaner:  Yes(+$99)      No
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* Please describe chair defect.
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The warranty label is located under the front lip of the seat pan; an example is shown below. Please be sure to include the full number just as indicated.

born on

All Steelcase Chairs carry a full 10-year warranty.




To expedite your order and clarify the nature of your repair, click on the diagram below and tell us exactly what part is broken or not functioning properly. Our Customer Care Representatives are available to assist you by calling Toll-Free 877-349-2424 (877-FIX-CHAIR)

Click here for the Chair Diagram (PDF)
Chair MD

Chair MD.com specializes in the repair and refurbishing of the extensive line of high quality Steelcase seating products.
We have been repairing Steelcase chairs with authentic factory parts for over ten years.